DDP services we offer
Since 2012 we are a spezialiced agency providing all kind of import services to Spain and European Union.
Why DDP Spain?
Follow your shipment 24/07 from your Customer Portal.
24/07 Track your Shipments
Check full status of all your shipments. We update all shipments 2 times at day. 05:00 am & 14:00 pm.
Every Minute Updates
We update new shipments status during our work schedule (5 am to 5 pm) within a minute we get a new update. You receive in your email inbox the update.
Online Support
You can access 24/07 all our articles database and most FAQ. You can online CHAT with us in any time from 05:00 to 17:00. If you prefer send an email, it will be answered within 5 minutes during our working time (for ongoing shipments).
All Documents Stored & Downloadable.
Debit Invoices, Customs Clearances...All documents Stored as long as you will be our regular customer and for at least one year after your shipment has been cleared, for those have a single shipment. Download any time!
24/07 Auto-Quote
Don't waste time asking rates and waiting for answers. Our customers can auto-quote 24/07 with intuitive formular.
All devices!
Mobile, Tablet, Website.....our application is ready to use in any device.
Members of International & Spain Networks
You are safe working with us. We are paid members of:
Impressive Customer Service
They are helping us from 2018 to introduce and distribute our products in Spain. They help us in our beginnings, when we were lost, and they guide us and provided all information for free. It's impressive the Customer Care answer. Within minutes you have all your doubts answered.
FBA Business
With DDP we have found the agency can control, and provide the fastest service and comunications for our e-commerce EU service. We recommend for sure for those offshore companies need a serious agency in Europe.
Delivered on Time
We wanted to deliver some goods to our fair booth, and they help us with Clearance and Delivery including EORI services. Thanks to them we could assist to the fair.